OUR POLICIES

We hope you are pleased with your purchase. Should you change your mind, unwanted items may be returned within 14 days of delivery.

All items must be returned in their original condition, unworn, unwashed, with all tags attached, and in their original packaging.

Returns must be made using our designated returns service. We are unable to accept responsibility for items returned via alternative couriers.

Each order must be returned separately; we are unable to combine multiple orders within a single return or exchange.

Online orders cannot be returned or exchanged in-store.

Once your return has been received, please allow up to 10 working days for your refund or exchange to be processed. You will receive an email confirmation once this has been completed.

UK RETURNS & EXCHANGES

RETURN COSTS
£7.95 – DHL Express depot drop-off

The cost of the return label will be deducted from your refund total

Customers selecting an exchange or store credit will receive a complimentary return label.

BUNDLE RETURNS AND EXCHANGES (UK)
A full refund will only be issued when all items purchased as part of a bundle are returned.

If part of a bundle is returned, the bundle discount will be forfeited. The value of the discount will be deducted from the refund, calculated against the full selling price of the returned item(s).

Bundle items may be exchanged for an alternative size only. Exchanges for different products are not available.

INTERNATIONAL RETURNS & EXCHANGES

RETURN COSTS
South Korea – 20,600 KRW
Canada – 20 CAD
Sweden – 150 SEK
Australia – 22 AUD
Denmark – 105 DKK
Switzerland – 14 CHF
Hong Kong – 120 HKD
Japan – 2,200 JPY
China – 200 CNY
Norway – 140 NOK
Rest of World – 17 GBP

Please note that international orders may only be returned for a refund. Exchanges and store credit are not available.

BUNDLE RETURNS (INTERNATIONAL)
Bundle purchases must be returned in full. Partial returns of bundle items are not permitted.

To receive a refund, all items included in the bundle must be returned together.